1-on-1 sessions
Terms and Conditions for 1:1 Tutoring Sessions:
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Scheduling: Sessions are scheduled based on mutual availability of the Tutor and User.
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Session Format: One-hour, one-on-one Zoom sessions. Recording is allowed for personal use.
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Refunds: Fees are non-refundable, except if the Tutor cancels or as agreed otherwise.
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Cancellations:
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Reschedule or cancel with at least 8 hours' notice.
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Late cancellations (less than 8 hours before) incur a fee.
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Tutor's Rights: The Tutor may reschedule or cancel sessions due to unforeseen circumstances, with notice provided.
Group sessions
Terms and Conditions for Group Tutoring Sessions:
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Scheduling: session frequency is set monthly based on the availability of the Tutor and all group members.
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Session Format: Tutoring is conducted via Zoom in group settings. Users may choose to record the sessions.
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Refunds: Fees are non-refundable, except if the Tutor cancels or as mutually agreed otherwise.
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Cancellations: Users may cancel sessions at their discretion. Backup sessions may be provided, depending on the tutor's availability and a valid reason.
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Tutor's Rights: The Tutor reserves the right to reschedule or cancel sessions due to unforeseen circumstances, providing timely notice to all group members.